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November 2024
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Apartment & Multi-family Landscape Service

Why should a multi-family property use Green Impact’s services? What sets us apart from the other guys?

When it comes to the landscape management of multi-family properties, most landscape services providers are camouflaged among each other. Almost everyone sales the basic services needed to maintain a property: Lawn Mowing, Fertilization, Shrub Trimming, Tree Canopy, Basic Horticulture, etc.

<p”>Some may even go so far as to recommend property improvements and think that by doing so it sets them apart from other landscape professionals. Unfortunately, no matter what most companies do, both large and small providers seem to be missing what we at Green Impact consider the most important aspect of maintaining Multi-Family properties such as Apartment Communities, Town Homes and Condominiums.

Communication

After surveying almost 100 multi-family communities (property managers, property representatives, regional managers and property owners) across the upstate, it became apparent in 2012 we needed to treat this market segment differently. The complaints ranged from: “We never see the crew onsite.”, “It’s always a new crew, how can they ever keep up when they are constantly changing”, “All request have to go through an out of town manager, that I have never met.”, “I can never get a response or action to anything I ask for”.

Of course the regional managers and property owners had a different perspective on the situation; they seemed to be most annoyed by the constant emails and complaining by the onsite property representatives about the lack of service and communication.

commercial landscaper mowing lawn
Multi Family Living

Green Impact Landscape’s Communication Guarantee

We guarantee the following items will be performed by our onsite production workers and Green Impact management team according to the level of service you expect within the times specified:

  • Weekly or Bi-Weekly Crew check in while onsite. (Sign in and out book available)
  • Monthly crew supervisor property inspection
  • Emailed monthly inspection report
  • 2 Monthly check in emails from local management
  • Weekly service email from local management
  • Bi-Monthly horticulture inspection
  • Emailed horticulture inspection
  • Bi-weekly Account management inspection and onsite check in

Without constant communication from the beginning of our sales process, to the desired end result of developing a long lasting business relationship, we would just be setting ourselves up for failure.

Challenge Yourself

Re-think how you communicate with your service providers, and re-invent your entire bidding process. Even if you are conditioned to search for the cheapest service provider or you’re bidding by apples to apples comparisons. Open the line of communication with Green Impact about your long term property goals and you will be surprised at how often we can help you develop budgets, incorporate new ways of maintaining your current landscape, create enhancement goals and give you the best service you can imagine.

Call us at 864-243-6860 or fill out our contact form and let’s talk about how we can help you grow!

pine straw enhancement

Let’s Talk About How We Can Help You Improve Your Property!

CLIENT TESTIMONIALS

Don’t take our word for it. Hear what our clients say about working with us.

Just wanted to let you know that the guys did a great job on Tuesday. Everyone is very pleased.
Linda C.
HOA President
Thank you guys so much for helping us during the recent winter storm! Without your quick response we surely would have been in a mess.
Bill R.
Commercial Maintenance Director
I'm sending you this email to convey my appreciation for the hard work that your crew has put into Diamond and health and rehab not only today but also in the past. Your company has always been prompt in addressing concerns. The grounds look really good, and I appreciate them taking the time and help us getting ready for the visitors. While that is not the primary purpose, part of the services that we provide, first impressions mean a great deal. Part of our goals include to provide a homelike environment for residence, which includes good landscaping. I'm personally very happy with the way the facility grounds look. I think it reflects well up on your team in taking pride in what they do. It makes our job easier in presenting our building as a place where people would feel comfortable in allowing us to provide care for their loved ones. So again I do truly appreciate the hard work your team is put in. Please let them know.
Ken L.
Facility Maintenance Director
The design and installation came out amazing. We cannot wait to see how everything looks as it develops.
Pat G.
Property Management Assistant Retail Park
I wanted to quickly let you guys know, the flower crew did a great job yesterday on our beds. It looks like we will finally have a noticeable seasonal color display this year.
Jamie K.
Apartment Community Manager
Phone:

864-243-6860

Address:

301 Beverly Rd.
Greenville, SC 29609

Email:

info@impactlandscape.com

Full Service Commercial Landscape Maintenance Contractor - Impact Landscape